Decision Making Case Study Research Paper Example | Topics and Well Written Essays - 1250 words

Decision Making Case Study - Research Paper Example The first step is to create a question that has no judgment in it. according to Rundall et al. (2007), the question must be to the point and not too broad or narrow. In this case, the question that may be appropriate is, "Which programs that we have now are most used by our patients?" This question would get to the heart of the problem. When program managers need to cut services they sometimes cut across the board instead of looking at the changes that can be made without interrupting services. In this step, the manager gathers information from a variety of sources. This means they are not only paying attention to their department, but they are gaining knowledge form the people who are using services as well as suppliers, colleagues, and anyone else who has a stake in the organization. This should also include the board members. According to Gudes, Kendall, Yigitcanlar, Pathak and Baum (2010), involving major stakeholders and users of services in decision making insures that information comes from diverse sources and encourages strong collaboration between those interested in the organization. Also, this collaboration insures that change is an ongoing process instead of a series of one shot deals. In a clinical setting, having several people to give information allows for an understanding of the full picture, which is very important when services must be cut. I found that the websites in this section were very good for funding information on a global level. They provided current research that could be used to compare and contrast specific information to see the bigger picture for Medicaid and situations in a clinical setting. Rundall et al. (2007) suggest that in this step, the organization must take a deeper look at the evidence and make sure that it is "accurate, applicable, actionable and accessible" (p. 336). This is an important step because after step 2, there will be a wealth of information

Reaction Outcome Evaluation Assignment Example | Topics and Well Written Essays - 500 words - 1

Reaction Outcome Evaluation - Assignment Example As per Kirkpatrick’s Reaction Outcome Evaluation, the first level of evaluation would be to identify how the participants responded to the training program. One can say that this is the most important part of the evaluation as to pin-point at which area the program is needed to be modified. This is despite the fact that a number of reviewers are not agreeing at this level and acknowledging individuality as the reason. As the latter statements being declared, the evaluation system by Kirkpatrick would need tedious observation and an equal amount of understanding before one could conclude if the training conducted was successful or not (Rae, 2002). In evaluating the training program conducted, there seems to be a lack of interest within the employees themselves. One reason for this could be the fact that there are fewer interactions between participants in the program as the training was computer-based. Another factor, which could have affected the attitude of the employees, would be the fact that the training was to be done during an available time for an employee. Instead of enjoying a well-deserve break, two hours of it would be spent doing the computer-based training program. Also, if a module is not that much understood by the employee, only a limited number of resource person can be approached with an immediate response. This fact does affect the comprehension of an employee as the concern was not answered in a timely manner. Another reason is that, a person can just scan through the module without fully understanding it just to say that the employee has finished the training. The reason for the failure of the program wa s it was not properly supervised (Toney, 2002). Though paper-less training could be more practical, it should be properly executed and supervised. As per the recently concluded training, the execution was not on the basis of training